Terms of Service

Last updated: March 5, 2026

1. Acceptance of Terms

By accessing or using ClauseShield ("the Service"), operated by Obsidian Clad Labs LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service. These Terms constitute the entire agreement between you and ClauseShield regarding your use of the Service.

2. Description of Service & Important Disclaimers

ClauseShield is an AI-powered contract analysis tool designed for freelancers. The Service allows users to upload contracts, receive automated clause detection, risk scoring, and suggested alternative language. The Service is provided for informational and educational purposes only.

No Attorney-Client Relationship

Your use of the Service does not create an attorney-client relationship between you and ClauseShield, its developers, or any associated parties. We are not your attorneys. We do not review your specific circumstances, apply legal judgment to your situation, or provide tailored legal counsel.

No Fiduciary Duty

ClauseShield owes no fiduciary duties to users. We do not act in your best interests beyond providing the Service as described herein.

Independent Legal Review Required

YOU ARE SOLELY RESPONSIBLE FOR OBTAINING QUALIFIED LEGAL COUNSEL TO REVIEW ANY CONTRACT BEFORE SIGNING. The Service's risk scores, classifications, and suggested language are estimates based on general patterns and should not be relied upon as definitive legal guidance.

No Guarantee of Accuracy or Completeness

AI analysis may contain errors, omissions, or misinterpretations. The Service may fail to identify critical clauses, misclassify provisions, or provide inappropriate risk assessments. Historical performance metrics do not guarantee future accuracy.

3. Unauthorized Practice of Law Disclaimer

The Service does not constitute the practice of law. ClauseShield does not:

  • Apply legal principles to specific facts;
  • Exercise professional legal judgment;
  • Provide legal representation;
  • Establish attorney-client relationships;
  • Engage in activities requiring a law license.

The Service operates as a technological tool that identifies patterns in text and provides statistical outputs. All outputs are generic suggestions not tailored to any specific jurisdiction, industry, or factual scenario.

If any provision of these Terms is found to constitute or potentially constitute the unauthorized practice of law in any jurisdiction, that provision shall be automatically severed and the remaining Terms shall remain in full force and effect.

4. User Accounts

To use certain features, you must create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate, current, and complete information during registration.

5. Subscription Plans & Billing

ClauseShield offers Free, Pro ($15/month), and Premium ($29/month) subscription tiers. Paid subscriptions are billed monthly through Stripe. You may cancel at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

We reserve the right to change pricing with 30 days' advance notice to existing subscribers.

6. Acceptable Use

You agree not to:

  • Upload malicious files or attempt to compromise the Service
  • Use the Service to process contracts you do not have the right to analyze
  • Reverse-engineer, decompile, or attempt to extract our AI models, training data, algorithms, or proprietary technology
  • Resell, redistribute, or sublicense analyses produced by the Service
  • Use automated tools to scrape or bulk-access the Service beyond your plan limits
  • Violate any applicable law or regulation
  • Attempt to circumvent rate limits, authentication, or security measures

7. Your Content & Data

You retain ownership of all contracts and documents you upload. By uploading content, you grant us a limited license to process, analyze, and store your content solely for the purpose of providing the Service.

We do not sell your uploaded contracts to third parties. We do not use your uploaded contracts to train our AI models without your explicit consent. You may delete your contracts at any time through the dashboard.

8. Intellectual Property

The Service, including our AI models, algorithms, training methodologies, model weights, user interface, and documentation, is owned by ClauseShield and protected by intellectual property laws. The analysis results generated for your contracts are yours to use, but the underlying technology remains ours and constitutes proprietary trade secrets.

9. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAUSESHIELD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

AI-Specific Limitations

NOTWITHSTANDING ANYTHING TO THE CONTRARY, CLAUSESHIELD SHALL HAVE NO LIABILITY WHATSOEVER FOR: (A) ANY DECISIONS, ACTIONS, OR INACTIONS TAKEN BY USERS BASED ON THE SERVICE'S ANALYSIS; (B) ANY CONTRACTS SIGNED, MODIFIED, OR REJECTED BASED ON THE SERVICE'S OUTPUTS; (C) ANY LEGAL, FINANCIAL, OR BUSINESS CONSEQUENCES ARISING FROM RELIANCE ON THE SERVICE; (D) ANY ERRORS, OMISSIONS, OR INACCURACIES IN AI-GENERATED ANALYSES; (E) ANY FAILURE TO DETECT CRITICAL CLAUSES, RISKS, OR LEGAL REQUIREMENTS; (F) ANY DATA LOSS OR CORRUPTION DURING PROCESSING.

You acknowledge that the limitations and exclusions in this Section are fundamental elements of the basis of the bargain between you and ClauseShield, and ClauseShield would not be able to provide the Service on an economic basis without such limitations.

10. Disclaimer of Warranties

ClauseShield uses artificial intelligence to analyze contracts. While we strive for accuracy, AI analysis may contain errors, miss important clauses, or misinterpret language. Risk scores are estimates based on common freelancer concerns and may not reflect your specific legal situation. Always have a qualified attorney review important contracts.

11. Indemnification

You agree to defend, indemnify, and hold harmless ClauseShield, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to reasonable attorney's fees) arising from:

  • Your use of and access to the Service;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right;
  • Any claim that your use of the Service caused damage to a third party;
  • Any claim arising from your reliance on the Service's analysis for legal, business, or contractual decisions;
  • Any claim that content you uploaded violates any law or infringes any third-party rights.

This defense and indemnification obligation will survive these Terms and your use of the Service.

12. Dispute Resolution

Arbitration Agreement

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION BEFORE ONE ARBITRATOR. THE ARBITRATION SHALL BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) PURSUANT TO ITS CONSUMER ARBITRATION RULES. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT HAVING JURISDICTION.

Class Action Waiver

YOU AND CLAUSESHIELD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Small Claims Exception

Either party may bring qualifying claims in small claims court.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Tennessee.

14. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time. Upon termination, your uploaded contracts will be deleted within 30 days.

15. Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

17. Force Majeure

ClauseShield shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, internet outages, power failures, cyberattacks, or acts of terrorism.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClauseShield regarding your use of the Service and supersede all prior agreements, understandings, and representations.

19. Contact

For questions about these Terms, contact us at support@clauseshield.app.